MINNEAPOLIS — Travelers on MSP had to deal with long lines and cancellations on Saturday.
The storm canceled or delayed nearly 200 flights leaving today. It also led to security issues.
The airport says they were short-staffed due to the storm, so only one security checkpoint was open for a while.
“… It’s been kind of a nightmare,” said Jim Sexton of Buffalo. “Our flight was canceled due to weather. As far as staff and everything else, this really is my worst travel experience… We probably added $10,000 to our trip, probably more than $10,000 to our trip.”
Terminal 1 experienced some of the longest lines.
One traveler told WCCO that they got on the plane for their flight only to have it cancelled.
“We knew there would be some problems but nothing like we envisioned,” Plymouth’s Summer Picha said. “We got to the airport at 1:48, we were queuing like crazy, we got there right on time to find out our flight was delayed, it was about four hours late. We finally got on the flight, sitting there, buckled up, ready to go They asked us to get off the flight.”
While all airlines were affected by the storm, Sun Country Airlines sent a message apologizing for the delays and cancellations on Saturday afternoon.
“Our teams are working hard to resume operations for our customers, and we are grateful for our customers’ patience. We will do everything in our power to get them to their destinations safely and as quickly as possible,” Sun Country said in a press release.
As of Saturday, it has been one of the three snowiest winters of all time in the metropolitan area.